Q. Do you take custom orders?
A. Yes, depending. I cannot offer soldering, serious metalworking, etc. But if you’ve seen something here you like that has already been sold, odds are good I can make you a similar item. Best way to know is to ask!
Q. Do you ship internationally?
A. Yes, for an additional charge.
Q. Where do you pull the information on gemstones from?
A. The Internet at Large, and also a book called “Essential Guide to Crystals,” by Simon & Sue Lilly. It’s a great little book if you enjoy reading about the properties of gemstones. Plus, it’s color-coded, so if you like to go by color, you can!
*This content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Q. Who’s the artist behind the amazing dragon?
A. So glad you asked. Her name is Monika, and you can find her here: https://aonika-art.weebly.com/.
Q. How are things packaged?
A. Carefully! All jewelry items come in their own bag or box. If you need something specially wrapped for a gift, please let me know. (May be subject to $5 surcharge.)
Q. I’ve received my jewelry (yay!) and something has broken (boo). Now what?
A. Send it back with all the parts you can within 30 days of your purchase, and I’ll happily repair it for you at no extra cost! However, jewelry damaged by rough treatment will be subject to a repair charge (minimum $20), and pieces older than 30 days are not eligible under this policy. If the broken piece cannot be replaced for whatever reason, I’ll contact you to discuss options.
Q. I received my jewelry (yay!) and changed my mind (boo). Now what?
A. Return it undamaged & unworn within 7 days for a full refund. Must include original packaging.
Returns accepted after 7 days (but no more than 30) are eligible for store credit.
No returns accepted after 30 days.